Advanced Product Use and Support

Discover advanced product use and support for Proclaim, addressing common questions about scanning challenges and mouthpiece fit. Learn about scanning requirements for interproximal spaces, occlusal surfaces, and more.

How does a scan work if the patient can't open their mouth fully, and/or we can't access all the molar regions?

We require that all interproximal spaces are able to be scanned in order to position jets there; additionally occlusal surfaces should be scanned as this area provides a biting surface for teeth to key into the mouthpiece during use.

The mouthpiece does have some volume to it, so if a scanner tip cannot reach, there may be some challenges with having the mouthpiece fit comfortably in that region. That being said, the distal surface of the terminal molar does not need to be scanned. 

What if a patient still has all their wisdom teeth? Do we need to scan all dentition or just up to molars?

The distal side of the terminal molar does not need to be scanned (roughly the last 1/3rd of the distal molar does not need to be fully scanned if not possible). The interproximal region between the second and third molar should be scanned so that a jet can be positioned there.