---
title: Order Details & Policies | Proclaim Help Center
description: Find information on order status, shipping timelines, returns, and key policies to help you manage your purchase with confidence.
---

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1. [Proclaim Help Center](https://help.proclaimhealth.com/knowledge)
2. [Order Details & Policies](https://help.proclaimhealth.com/knowledge/order-details-policies)

# Order Details & Policies

 Find information on order status, shipping timelines, returns, and key policies to help you manage your purchase with confidence.

## Proclaim Order Information

- [Order Status](https://help.proclaimhealth.com/knowledge/ordering-and-shipping)
- [Oral Infusion Details](https://help.proclaimhealth.com/knowledge/what-makes-oral-infusion-different-than-others)

## Cancel, Return & Refund Policies

- [Policies and Additional Information](https://help.proclaimhealth.com/knowledge/policies-and-additional-information)

- [The Basics](https://help.proclaimhealth.com/knowledge/the-basics#main-content)

    - [General Information](https://help.proclaimhealth.com/knowledge/the-basics#general-information)
    - [Scanning](https://help.proclaimhealth.com/knowledge/the-basics#scanning)
- [Product Knowledge](https://help.proclaimhealth.com/knowledge/product-knowledge#main-content)

    - [How to Use](https://help.proclaimhealth.com/knowledge/product-knowledge#how-to-use)
    - [Other Product Information](https://help.proclaimhealth.com/knowledge/product-knowledge#other-product-information)
- [Order Details & Policies](https://help.proclaimhealth.com/knowledge/order-details-policies#main-content)

    - [Proclaim Order Information](https://help.proclaimhealth.com/knowledge/order-details-policies#proclaim-order-information)
    - [Cancel, Return & Refund Policies](https://help.proclaimhealth.com/knowledge/order-details-policies#cancel-return-refund-policies)
- [Troubleshooting](https://help.proclaimhealth.com/knowledge/troubleshooting)
- [Dental Professionals](https://help.proclaimhealth.com/knowledge/dental-professionals#main-content)

    - [Is Proclaim right for my patient?](https://help.proclaimhealth.com/knowledge/dental-professionals#is-proclaim-right-for-my-patient)
    - [Scanning Instructions](https://help.proclaimhealth.com/knowledge/dental-professionals#scanning-instructions)
    - [Proclaim Connect](https://help.proclaimhealth.com/knowledge/dental-professionals#proclaim-connect)
- [Support](https://help.proclaimhealth.com/knowledge/support)

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