Patient and Practice On-boarding

Explore patient and practice onboarding with Proclaim, where offering Proclaim to patients is streamlined without inventory management.

How do I offer Proclaim to my patients?

Once you’ve been approved and onboarded, we will provide you with all the necessary items to capture scans for Proclaim. No inventory that you will need to manage, you will just need to scan and submit. Proclaim will handle the financial transaction and shipping with the patient directly.

How do I add a new Proclaim patient in Proclaim Connect?

Adding a new patient is simple. Navigate to the homepage or the "Patient section" and click "Add Patient."

You'll have two options here:

  • The default option is for the patient to scan a QR code or provide their mobile number to access a web form from their mobile device. The patient simply enters their first name, last name, and email address and a patient record is automatically created on Proclaim Connect. The goal here is for the patient to drive the information input, reducing errors and reducing time spent by your team entering patient details.
  • A backup option exists for you to enter patient details manually if the patient does not have a mobile device or if they do not wish to use the QR code or SMS option.

How do I add or edit practice locations for Proclaim Connect?

Please submit a help ticket or call 888.576.3756 to add or edit practice locations in Proclaim Connect. One of our friendly customer care agents will be glad to assist you.