Explore key information on product specifications and maintenance, including attaching the mouthpiece, ensuring proper fit, understanding the lifespan of the Proclaim system, and managing the water in the hydrostation reservoir.
How do I attach my mouthpiece to the handle?
The mouthpiece attaches to the handle with a simple screw attachment.
Simply place the mouthpiece on the handle pointing forward (it will self-align to the correct position), and then twist the ring until you feel the click.
For a smooth experience with your mouthpiece, please consider:
- Wetting your mouthpiece before putting it in your mouth
- Putting the mouthpiece into your mouth one side at a time
Things to note:
- Our mouthpiece does not fit like a nightguard or retainer, and may take some getting used to if you are accustomed to other products
- When you place the mouthpiece in your mouth for the first time, it may feel a bit bulky - this is because there are 60 high-pressure jets running through it
- The material may feel hard, but you should be able to bite down securely such that the mouthpiece doesn't wiggle around
- Our mouthpiece will not fit tightly against your teeth as the water needs room to flow through the jets and make its way between your teeth
- Mouthpiece fit may be impacted by dental restorations
- The mouthpiece will not always reach to your gum line or cover all of your teeth fully - the jets are often angled so they can reach beyond the mouthpiece itself which helps to prevent the mouthpiece from getting too big.
- In most mouthpieces, it is expected that your front teeth do not touch the mouthpiece, and that only some of your molars will contact the biting surface of the mouthpiece and "slot" into position. This is sufficient to keep the mouthpiece in the right place.
- Note that there is never a jet placed behind your last molar - if there were the mouthpiece would likely not fit in your mouth! That means that the mouthpiece may not physically cover your last molars, although there are jets directed to the spaces between your last and second-to-last molars.
- Our partner practices are fully trained on how to take a Proclaim scan. However, for the best evaluation of fit and function after you get your mouthpiece, it is best if our mouthpiece engineering team reviews your issue or question - they have access to both your scans and mouthpiece design, and know exactly how the mouthpiece is supposed to fit.
How long will my Proclaim last?
Proclaim's specially tailored mouthpiece is designed to remain effective for a period of at least 2 years under typical usage. In cases where significant modifications occur in a patient's dentition, it might be necessary purchase a new mouthpiece.
While consumer electronics have a lifespan of 2 to 7 years, our Hydrostation has been tested for a lifespan of 5 years. Of course, the device may last longer depending on responsibly following the usage guidelines.
How should I manage the water used in the reservoir of my Proclaim hydrostation?
We recommend using room temperature or warm water. It is best to avoid extremes of cold and hot, especially if you know your teeth and gums are a bit sensitive.
It is normal that a bit of water will be left in the tubes after a treatment, and this room-temperature water will be felt at the beginning of the next treatment. If this bothers you, you can flush a bit of warm water through the system before your treatment. Just add some warm water to the reservoir, point the handle into the sink (with no mouthpiece attached), and press the button for a couple seconds. Make sure to fill the reservoir fully to the fill line (and add your oral infusion, if using) before starting your actual treatment.