- What is Proclaim Connect?
- Does Proclaim Connect integrate directly with my scanner or lab software?
- How do I add a new Proclaim patient in Proclaim Connect?
- Can I have more than one Proclaim Admin in my practice?
- How do I tell the difference between an external Proclaim patient and a team member patient in the patient list?
- What is the difference between an Admin and Team roles/permissions?
What is Proclaim Connect?
Proclaim Connect is an all-in-one platform where dental professionals can manage Proclaim patients, upload 3D intraoral scans, submit mouthpiece cases, and set up practice team members.
Our goal is to create an easy-to use bridge between your practice, patients, and Proclaim, ultimately creating improved oral health and patient outcomes while creating a new revenue stream for your practice.
Does Proclaim Connect integrate directly with my scanner or lab software?
At this time, Proclaim Connect does not integrate directly with scanner software or lab software. Users will need to download the .STL files from their scanner or software provided by their scanner manufacturer to a local machine, then upload the .STL file into Proclaim Connect.
How do I add a new Proclaim patient in Proclaim Connect?
Adding a new patient is simple. Navigate to the homepage or the "Patient section" and click "Add Patient."
You'll have two options here:
The default option is for the patient to scan a QR code or provide their mobile number to access a web form from their mobile device. The patient simply enters their first name, last name, and email address and a patient record is automatically created on Proclaim Connect. The goal here is for the patient to drive the information input, reducing errors and reducing time spent by your team entering patient details.
A backup option exists for you to enter patient details manually if the patient does not have a mobile device or if they do not wish to use the QR code or SMS option.
Can I have more than one Proclaim Admin in my practice?
Yes! You can have as many Proclaim Connect Admins as you like. Just simply navigate to the "Team" section of the platform, add a new team member, and select "Admin" as their role type.
How do I tell the difference between an external Proclaim patient and a team member patient in the patient list?
Team member patient records will have a small icon 
to the left of the Proclaim ID in the Patient list view within Proclaim Connect. All other patients will not have this icon displayed.
What is the difference between an Admin and Team roles/permissions?
Admins can view and edit things at an org-wide level for your practice and will have all permissions across the platform including viewing, adding, and editing patients, creating and editing cases, uploading scans, adding and managing team members and their permissions, within the platform, and editing practice-level settings.
If a team member is assigned with just the "Team" role, then they will not be able to perform org-wide functions or settings, but can still manage patients, cases, and upload scans.