Discover technical details and product support for your Proclaim System, including cleaning instructions, troubleshooting steps, and product specifications.
How do I clean my Proclaim System?
The Hydro Station
- Unplug the device, and wipe external surfaces with a soft wet cloth along with mild soap.
- The water reservoir and lid can be washed in warm soapy water or in the dishwasher.
- As needed, fill reservoir with warm water and 3-4 tablespoons of white vinegar. Run a cycle with no mouthpiece attached, then repeat with a reservoir of plain water.
- If device has not been used for a few weeks, run a cycle with fresh water with no mouthpiece attached.
The Mouthpiece
- Rinse the mouthpiece under the tap after each use, then store in the provided case.
- You can wipe the area where teeth and lips are placed with a soft wet cloth if needed.
- For a deeper clean, brush with a toothbrush (no toothpaste), or soak in a common denture/retainer/aligner cleaner, such as Efferdent or Polident.
My mouthpiece broke, what do I do?
Please reach out to our customer care here (with pictures or videos if applicable) for next steps.
My Proclaim system stopped working, how do I get it fixed?
Please reach out to our customer care here (with pictures or videos if applicable) for next steps.
What do I do if the water jets are too intense for me?
We recommend you start at level 1 for your first treatment as you acclimate to the system. Increase your pressure level over time until you feel comfortable with level 5 (the recommended setting). This process will differ from person to person - increase pressure according to your comfort level, and consult your dental professional if needed.
What is the capacity of the water reservoir?
The capacity of the water reservoir (when filled to the fill line) is 21.8 fl oz / 645 ml.
The full reservoir will be used completely during one treatment.
What are the specificities of the Proclaim device?
Height
10.6 inches (27.0 cm)
Width (at widest point)
5.9 inches (15.1 cm)
Depth
7.2 inches (18.2 cm)
Water reservoir capacity (to fill line)
21.8 fluid ounces (645 ml)
Voltage and frequency
100 - 240V, 60/50Hz
Total pressure settings
5
The Proclaim Hydrostation is manufactured in Malaysia, however the Oral Infusion and custom Mouthpiece is manufactured in the US.
For additional information how to set up and use Proclaim, please click HERE