Trial mode is used for practices who are trialing out Proclaim but have not yet signed a partner agreement to become a Proclaim Partner. During this trial period, cases can only be submitted for team members.
Learn more about how to submit cases for Team Members here.
Active mode is assigned once a practice has signed the Partner Agreement. At this point, the practice can begin educating patients about Proclaim, adding those patients into the platform, and begin submitting cases and uploading scans.